Shipping Policy

At OneClikShop, we aim to provide fast, reliable, and secure delivery for all orders. Please read the details below to understand how shipping works on our store.

1. Processing Time

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email or SMS confirmation once your order is processed.

2. Shipping Time

Estimated delivery time after dispatch:

  • Standard Shipping: 3–7 business days
  • International Shipping: 7–14 business days (if applicable)

Delivery times may vary depending on your location and courier delays.

3. Shipping Charges

  • Free Worldwide Shipping on all qualifying orders.
  • For orders below the free-shipping threshold, a small fee may apply (shown at checkout).

4. Order Tracking

Once your order is shipped, you will receive a tracking link.
You can use this link anytime to check real-time delivery updates.

5. Address Accuracy

Please ensure your shipping address is complete and correct.
We are not responsible for:

  • Delays due to incorrect address
  • Lost orders caused by address errors

If you need to update your address, contact us within 12 hours of placing your order.

6. Customs, Duties & Taxes (For International Orders)

International deliveries may be subject to:

  • Customs fees
  • Import duties
  • Local taxes

These charges are the customer’s responsibility and vary by country.

7. Lost or Delayed Packages

If your order is significantly delayed or appears lost:

  • Contact our support team
  • We will assist with tracking and provide a solution (replacement or refund depending on the case)

8. Delivery Issues

If a package is marked as delivered by the courier but you haven’t received it:

  • Check with neighbors/family
  • Contact your local post office
  • Contact us for additional support

(Please note: once marked “delivered,” the courier is responsible. We will still support you as best as possible.)

9. Contact Us

For any shipping-related concerns, reach us at:
📧 support@OneClikShop.com
💬 Live Chat Available 24/7